Shipping policy
Shipping Policy
Thank you for shopping with Cindernix. Because our products are fulfilled by multiple independent suppliers through Shopify Collective, shipping times and carriers may vary by product and supplier.
Processing Time Orders are typically processed within 1–3 business days, depending on the supplier.
Shipping Times
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–21 business days
Actual delivery times may vary based on your location and the fulfilling supplier.
Shipping Costs Shipping is calculated at checkout based on your delivery address and the products in your order. You'll see the exact cost before completing your purchase.
Multiple Suppliers If your order contains products from different suppliers, you may receive separate shipments with separate tracking numbers.
Tracking Once your order ships, you'll receive a tracking number via email.
Questions? Contact us at sales@cindernix.com and we'll be happy to help.